Sehat360 (“we”, “our”, or “us”), a product of Kashheal Digital Private Limited, is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use the Sehat360 application and related services.
- Information We Collect
a) Personal & Identity Information
Full Name: For account identification and healthcare records.
Phone Number: For secure login, OTP verification, and identity verification.
Email Address: For service communications and account recovery.
Date of Birth and Gender: To ensure healthcare services are appropriate for your age and profile.
Residential Address, City, State, and Pincode: To facilitate localized search for doctors and managing appointment logistics.
b) Health & Medical Information
Appointment History: Logs of clinical appointments and doctor choices.
Consultation Details: Information related to the specialties searched and healthcare categories visited.
Medical Files/Photos: Any medical documents or photos (such as prescriptions or symptoms) explicitly uploaded by you during a consultation or profile setup.
c) Device & Technical Information
Device type, operating system version, and unique identifiers.
App performance data and crash logs to improve service stability. - Prominent Disclosure: Permissions & Usage
Sehat360 requires access to certain device features to function effectively. These permissions are used exclusively for the purposes described below:
CAMERA Permission: Required to allow you to take and upload a profile picture for easier identification by healthcare providers.
STORAGE / MEDIA Permission: Required to allow you to select and upload an existing photo from your gallery for your profile picture or to upload medical records for consultation.
Important: We do not access your camera or storage in the background. We only process files that you explicitly select for upload.
- How We Use & Protect Health Data
Healthcare Facilitation: Your data is used strictly to enable medical appointment booking and the provision of healthcare services.
Strictest Confidentiality: Health data is only visible to the specific medical professional you choose to book an appointment with.
Enterprise-Grade Security: We use SSL/TLS encryption for all data in transit and secure, access-controlled cloud architecture for storage. - Data Sharing & Disclosure
With Healthcare Providers: We share necessary profile and health details only with the doctor you have explicitly booked for consultation.
Operational Partners: We share minimal data with trusted service providers (such as SMS gateways and cloud hosting) necessary for app operations.
Legal Compliance: Data is only disclosed when legally compelled by valid court orders or regulatory bodies. - Data Retention & Deletion Rights
Retention: We retain your personal data only as long as your account is active or needed to provide you with services.
Deletion: You have the right to request the deletion of your account and all associated personal/health data at any time via the app settings or by contacting our support team. - Children’s Privacy
This app is suitable for a general audience and does not contain any adult, harmful, or inappropriate content.
While the app can be accessed by users of various age groups, we recommend that children use the app under the guidance of a parent or legal guardian.
We do not knowingly collect personal information from children without appropriate parental consent. If you are a parent or guardian and believe that your child has provided personal information, please contact us so that we can take appropriate action.
- Changes to This Policy
We may update this Privacy Policy to reflect evolving legal standards or operational changes. We will notify you of any significant updates via the application. - Contact & Support
For any privacy-related inquiries, please contact:
Kashheal Digital Private Limited
Email:
support@kashhealdigital.site
Phone: +91 7006675455
Website: kashhealdigital.site